CLYDE is a fast-paced, corporate communications and public affairs agency committed to delivering innovative, strategic, and visually compelling communications solutions for our diverse portfolio of clients. We work with clients who want to utilize communications to increase value – helping them do it through earned, owned, and paid media programs, creative solutions, and smarter, informed strategies. We are passionate about pushing the boundaries of design while staying grounded in strategy, brand integrity, and results. We are seeking a talented and dynamic Account Supervisor to join our growing team and bring our Values to life.

Account Supervisors help shape and execute strategies for three or more clients (depending on the size of accounts). Account Supervisors oversee account teams or client projects and initiatives, implementing creative strategies for key audiences. Account Supervisors proactively bring forward ideas to advance client accounts, and confidently report metrics to demonstrate outcomes over outputs. Account Supervisors are at a stage in their career where they are developing an industry or communications-area expertise. Account Supervisors play a meaningful role in business development, including helping to draft RFP responses, pitch to future clients in new business presentations, and tap personal networks for potential client opportunities.

Our Core Values:

• Be Better Than We Were Yesterday
• Our Clients’ Success Defines Ours
• Be The Blueprint
• Creativity is Our Idea of Fun
• We Want to Go Far, So We Go Together

What you will be doing:

• Work with clients and internal teams to develop communications strategies, and then support in executing integrated creative campaigns
• Establish self as a go-to person for regular client needs and serving as a primary point of contact for one or more clients
• Lead client calls, finding opportunities for junior team members to speak and stepping in as needed
• Develop relationships with clients and be confident and competent when communicating with them through various forms of communication (phone calls, zoom calls, in person meetings, emails, etc.)
• Assign responsibilities to internal client teams with clear assignees and deadlines
• Ensure all client deadlines are met, and quality of work is high
• Work closely and respectfully with internal client delivery teams, including content, digital, and design
• Direct multiple client projects at once and be comfortable balancing competing priorities
• Takes visible and vocal role in developing and presenting to clients (training opportunities, board presentations, result reports, etc.)
• Make clear assignments to execute client deliverables; ensure that all team members understand directions and deadlines
• Identify possible challenges with accounts and make recommendations on how to resolve them
• Work with account leads to help ideate and create campaigns and communications programs
• Active participant in the business development process for potential clients
• Show initiative in suggesting improvements and solving problems.
• Participate in the management of our Fellowship program
• Participate in professional development opportunities for self
• Support hiring efforts through interviews

Our Core Competencies:

• Client Service
• Communications
• Critical/Strategic Thinking
• Professional Development
• Leadership