Description

Overview

The purpose of the Club Attendant is to greet, interact and check-in all customers and visitors entering golf-shop. This multi-faceted position includes a wide range of duties which require superior customer service skills, experience with computers and cash handling. General Responsibilities: - Greet all customers in a warm, friendly and welcoming tone. - Responsible for answering the phone and providing appropriate information to customers. - Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise. - Accurately account for all credit card and cash handling transactions. - Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily. - Ensure rental equipment is properly checked out and accounted for. - Assist Course Ambassadors to ensure smooth operation and traffic flow on the course. - Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette. - Assist in snack bar area when on occasion or as needed. - Driving golf carts and parking them in the staging areas. - Other duties as assigned.

Experience Required

- Proficiency in Microsoft Word, Outlook and Excel. - Must have attention to detail. - Knowledge of Point-of-Sale systems is helpful. - Previous golf related experience ideal. - Previous guest service and cashier experience preferred. - Excellent written and oral communication skills required. - Positive interpersonal skills required. - Must be fluent in verbal and written English. - Basic computer and typing skills are required.

Essential Responsibilities

- Greet all customers in a warm, friendly and welcoming tone. - Responsible for answering the phone and providing appropriate information to customers. - Responsible for processing tee time reservations, collecting golf fees and proactively selling golf merchandise. - Accurately account for all credit card and cash handling transactions. - Ensures the overall cleanliness and presentation of the Golf Shop is maintained daily. - Ensure rental equipment is properly checked out and accounted for. - Assist Course Ambassadors to ensure smooth operation and traffic flow on the course. - Should have a good understanding of the rules and regulations of the game of golf and proper course etiquette. - Assist in snack bar area when on occasion or as needed. - Driving golf carts and parking them in the staging areas. - Other duties as assigned.