Facilitate communication as appropriate to all involved and maintain contact with the owner's stakeholders to determine project requirements and/or level of satisfaction with progress and performance.
Ensure appropriate user communication when releasing important updates or changes or around incidents.
Design and implement a clear communication framework for the IT dept. Also outline target groups, message formats and key topics to address on a monthly/quarterly basis to all relevant stakeholders.
Highlight issues in areas such as resource allocations and change control.
Ultimately ensuring that the Technology roadmap remains achievable and delivers to time, cost and quality, recognizing any issues that might prevent this are escalated & managed accordingly.
Ensure project delivery within time, cost, and quality constraints.
Adopting to accelerated delivery using agile methodologies, where feasible.
Works closely with the development teams in an advisory capacity to understand business requirements that add value to system design and implementation.
Build & maintain a consolidated IT plan, with the ability to plan effectively to detail task level.
Build and maintain performance and operational reporting - Compile management reports to give performance insight.
Coordinate with various vendors for hardware delivery and installation.
Ensure vendor deliveries are on time.
Banking experience preferred but not mandatory.
Requirements
Good understanding of IT technologies, with 1+ years of experience in Project and Program Management.
Strong understanding of managing Transformation programs.
Proficient in MS Office packages (Word, Excel, PowerPoint, Visio and Project).
Good experience of working in matrix organization.
