Virginia Country Club is seeking a personable, organized, and service-driven merchandiser to lead the day-to-day retail operations of the Golf Shop. The Merchandiser plays an important role in delivering an exceptional retail experience for Club members and their guests while supporting the Golf Department's overall service and financial objectives.
Working closely with the Head Golf Professional, this position is responsible for merchandise planning, purchasing, inventory management, visual merchandising, and daily Golf Shop operations. The ideal candidate will have a strong understanding of golf retail, an eye for presentation and product selection, and a genuine passion for providing personalized service in a premier private-club environment.
Experience Required
Qualifications & Skills
At least one year of experience in golf retail, country club retail, merchandising, or a similar field preferred.
Knowledge of golf apparel, accessories, equipment, and current trends.
Experience with buying merchandise, managing inventory, and daily retail operations preferred.
Familiarity with point-of-sale and inventory systems.
Strong organizational skills and attention to detail.
Good communication and people skills, with the ability to build relationships with members, guests, vendors, and staff.
Friendly, professional attitude with a strong focus on customer service and hospitality.
Ability to work independently, stay organized, and manage multiple tasks in a busy environment.
Comfortable using Microsoft Office and other basic computer programs.
Essential Responsibilities
Member & Guest Experience
Provide friendly, personalized service to Club members and their guests.
Build relationships with members and learn their preferences, sizes, favorite brands, and shopping habits.
Help members find products, place special orders, and fulfill merchandise requests.
Offer product recommendations and assist with Golf Shop questions and tee-time reservations as needed.
Merchandise Buying & Planning
Assist the Head Golf Professional with purchasing men's and women's apparel, accessories, golf equipment, and Club merchandise.
Help select seasonal merchandise based on member preferences, trends, and the golf calendar.
Monitor sales and inventory to help guide future buying decisions.
Maintain relationships with vendors and sales representatives.
Assist with vendor appointments, trunk shows, and special retail events.
Merchandising & Golf Shop Presentation
Maintain the overall appearance and organization of the Golf Shop.
Create attractive displays and keep merchandise organized and well presented.
Ensure products are properly priced, tagged, and stocked.
Keep storage areas clean and organized.
Maintain Club logos and artwork for branded merchandise.
Inventory & Retail Operations
Oversee receiving, pricing, tagging, and stocking merchandise.
Keep accurate inventory records and assist with accounting reconciliation.
Coordinate monthly inventory counts.
Monitor inventory levels and identify merchandise that needs replenishing or reducing.
Manage special orders and keep records up to date.
Order Golf Shop supplies, gift bags, and other retail necessities.
Golf Operations & Events
Assist with merchandise for tournaments, outings, and Club events.
Help order, organize, and distribute event and tournament merchandise.
Work with the Golf Professional Staff to support Golf Department activities and events.
Assist with other Golf Shop and Club responsibilities as needed.
Benefits
Virginia Country Club offers competitive compensation commensurate with experience and qualifications.
This is an excellent opportunity for a motivated retail professional to become an integral part of a respected private-club Golf Department while developing relationships with an engaged membership and growing within the golf retail industry.
