AmeriGas

AmeriGas is a Drug Free Workplace. Candidates must be able to pass a pre-employment drug screen and a criminal background check. AmeriGas is an Equal Opportunity Employer.

Location: Westfield, MA, US, 01085
Workplace Environment: Onsite
Company: AmeriGas Propane, Inc.

Requisition Number: 31055

When you work for AmeriGas, you become a part of something BIG! Founded in 1959, AmeriGas is the nation's premier propane company, serving over 1.5 million residential, commercial, industrial and motor fuel propane customers. Together, over 6,500 dedicated professionals will deliver over 1 billion gallons of propane from 1,800+ distribution points across the United States.

Applications for this position will be accepted until 11/30/2026.

Position Summary

The Permit Coordinator manages the administrative processing of permits, licenses and related approvals for propane installations across Region 2 (New York, Vermont, New Hampshire, Maine, Massachusetts, Connecticut and Rhode Island), from application and fee payment through inspection and close-out. Working under the direction of the Director of Territory Operations and following established company procedures and jurisdiction requirements, the role keeps territory sales reps, operations coordinators and field teams informed of permit status and provides general administrative support to the region as assigned.

Comparison to Similar Roles

None listed.

Essential Functions

1. Receive permit requests from territory sales reps, operations coordinators and territory managers for residential, growth, commercial and ACE installations, and prepare and submit applications to local, county and state authorities through online portals, by mail or in person. Assemble all required documentation, including license numbers, certificates of insurance, workers' compensation certificates, site and plot plans, and homeowners' association (HOA) approval requests.
2. Process permit and license fees by company P-card or Accounts Payable check request, reconciling receipts and maintaining payment records. Request certificates of insurance from the company's insurance broker as required by each jurisdiction.
3. Request rough and final inspections with the authority having jurisdiction and pass confirmed inspection dates to the operations coordinator and service technician for scheduling. Record inspection results and notify the operations coordinator when a permit is finalized so final connection can be scheduled.
4. Maintain the region-wide permit tracker and permit status in CRM and SAP, serving as the single point of contact for territory sales reps and managers and monitoring the shared permit inbox so permits do not stall. Track permit and license renewal and expiration dates, and maintain a reference file of jurisdiction requirements, portal logins, fees, forms and contacts for each town and fire department in the region.
5. Travel to municipal offices, fire departments and job sites to file applications, pay fees, pick up or post permits, and gather photos and basic site information as directed. Prepare and file annual Vermont excess-weight (seasonal road posting) permits by each town's deadline and provide general administrative support to Region 2 as assigned.

The above list does not include every essential function of the job. It is not meant to be a complete list of tasks assigned to this role and should not be read as one. All essential functions must be performed in accordance with applicable laws, regulations and company policies, including the Company's Code of Ethics and Standards of Business Conduct.

Knowledge, Skills and Abilities

1. Working knowledge of municipal permitting processes (building, gas/plumbing and fire department), or the ability to learn them quickly
2. Proficient in Microsoft Outlook, Excel and Word, and Adobe Acrobat for completing and uploading forms
3. Comfortable navigating online government permit portals; SAP and CRM experience a plus
4. Strong written and verbal communication skills; clear and professional by phone, email and in person with town clerks, building and fire departments, and internal teams
5. Highly organized and detail oriented, with strong time management skills; able to track a high volume of open permits and deadlines across many towns and states at once
6. Consistent follow-through; keeps every permit moving until it is closed out
7. Customer service orientation; understands that permit delays cost customers and gallons
8. Able to work independently in an office setting
9. Knows when to refer technical and code-related questions to the territory manager or licensed service technician
10. Commitment to all company safety policies, including safe-driving standards

Minimum Qualifications

Education: High school diploma or equivalent required; associate degree preferred.

Length of Experience: 13 years' experience in permit coordination, administrative coordination or office support, preferably in utilities, propane, HVAC, construction or a municipal building department.

Certifications: None required.

Licenses/Registrations: Valid driver's license and a driving record that meets company standards.

Other: Experience working with local authorities having jurisdiction preferred. Propane or energy industry experience a plus. Up to 25% travel within Region 2, with occasional overnight stay.

AmeriGas Propane, Inc. is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.

AmeriGas is a Drug Free Workplace. Candidates must be willing to submit to a pre-employment drug screen and a criminal background check. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with AmeriGas policies. As a federal contractor that engages in safety-sensitive work, AmeriGas cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis.

The pay for this position ranges from $24.00 to $24.00, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include eligibility to earn a performance-based bonus or commissions on completed sales depending on position.

This is the Company's good faith and reasonable estimate of the range of compensation for this position as of the time of posting. The Company offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid days off such as parental leave, military leave, vacation/paid time off, sick leave in compliance with state law, as applicable, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

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