What We Are Looking For:

The Program Assistant will support the Executive Director of VITA. The role will encompass a wide range of activities including client scheduling, management of calendars, supporting onsite event planning, data entry, document preparation and control, etc.

General Qualifications:

We are seeking a dynamic and energetic Program Assistant to help manage the daily client communications of the VITA (Volunteer Income Tax Assistance) Program. Strong work ethic. Detail-oriented. Excellent customer service skills. Ability to manage multiple responsibilities at once. This is a part-time, temporary position (January 2027 – April 2027) with the possibility of working remotely upon completion of training.

Specific Responsibilities: 

        Makes themselves aware of the services provided by the VITA program

        Communicates with clients and volunteers in a polite, friendly manner

        Performs general office tasks to support the program.

        Perform general office work such as word processing, adobe, volunteer management software, filing, and operating copy and fax machines

        Maintains general correspondence.

        Answers the telephone, monitors voicemail and email from clients, assists with clients’ inquiries and provides information about the VITA program, scheduling appointments, and site information, etc.

        Prepares and sends mailings.

        Purchases and inventories office supplies and forms for all site locations.

        Able to lift up to 20 pounds. Able to work at a computer for a significant time per day.