Posting Details

Posting Number

S16037P

Working Title

Senior Assistant Director for Financial Aid Eligibility

Department

VPI-Student Financial Aid

About the University of Georgia

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department

The Office of Student Financial Aid ( OSFA ) manages and executes the financial aid operations, programs, and processes for the campus. OSFA oversees the administration of federal, state,
and institutional aid provided to the UGA student body. With approximately 42 employees OSFA has responsibility for all financial aid received by the UGA student body in the form of grants,
scholarships, loans, and work programs. OSFA annually administers in excess of $500 million in student financial aid for UGA students.

College/Unit/Department website

https://osfa.uga.edu/

Posting Type

External

Retirement Plan

TRS or ORP

Employment Type

Employee

Benefits Eligibility

Benefits Eligible

Full/Part time

Full Time

Work Schedule

Additional Schedule Information

Monday - Friday, 8:00am - 5:00pm. Some evening or weekend hours may be needed. Some travel needed.

Advertised Salary

Up to $82,000

Posting Date

11/06/2026

Open until filled

Yes

Closing Date

Proposed Starting Date

12/01/2026

Special Instructions to Applicants

Location of Vacancy

Athens Area

EEO Policy Statement

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

USG Core Values Statement

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.

Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Position Information

Classification Title

Financial Aid Manager

FLSA

Exempt

FTE

1.00

Minimum Qualifications

Bachelor's degree in a related field or equivalent plus 10 years of professional experience to include 3 years of supervisory experience

Preferred Qualifications

Prior experience working in student financial aid

Position Summary

This position manages and coordinates determinations of student eligibility for federal and state financial aid programs; such eligibility determinations include adjustments or resolutions due to verification of application data, conflicting information, considerations of special circumstances, etc. Oversees administration and management of federal and state aid data and records, including transmissions, reconciliation, and reporting. Provides supervision and management of assigned staff and coordinates workload with other office staff and senior leadership.

Knowledge, Skills, Abilities and/or Competencies

• Demonstrated strong management and supervisory skills.
• Knowledge of and experience administering federal and state financial aid program regulations, policies, and procedures.
• Familiarity with student information systems and financial aid processing systems.
• Acute attention to detail and deadlines.
• Ability to multitask with high levels of accuracy.
• Excellent verbal and written communication skills

Physical Demands

Ability to climb stairs. Sit for extended periods of time doing computer work and paper work. Ability to work evenings and weekends, as needed. Some travel and driving necessary to attend trainings, conferences, etc.

Is driving a responsibility of this position?

Yes

Is this a Position of Trust?

Yes

Does this position have operation, access, or control of financial resources?

No

Does this position require a P-Card?

No

Is having a P-Card an essential function of this position?

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications)

Yes

Credit and P-Card policy

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities

Duties/Responsibilities

Plans, directs, supervises, manages, and coordinates with other office staff

determinations and adjustments of students' eligibility for federal and

state financial aid programs, including verifying and correcting applicant

data, identifying and resolving conflicting information, considerations of

special circumstances using professional judgment parameters established

by the Executive Director, etc.; Reviews and monitors, and as necessary

seeks creation of, reports of work processes associated with eligibility

determinations to ensure timely and accurate processing of financial aid

applications as well as subsequent or intervening data and information

with bearing on compliance with applicable statutes, regulations, policies,

and governing agency protocol; Seeks and identifies trends and anomalies

to support accurate eligibility and receipt of financial aid.

Percentage of time

45

Duties/Responsibilities

Monitors and ensures integration and coordination of state student aid programs with federal and institutional student aid programs, including identifying and managing conflicting or complementary regulations, competing or unique reporting deadlines, and data entry and calculations, as well as serving as primary liaison to state agency administering state programs, etc.; Oversees administration and management of federal and state aid data and records processing, including timely transmissions, reconciliation, and reporting.

Percentage of time

30

Duties/Responsibilities

For areas of responsibility, ensures documentation and supporting

evidence are recorded and retained timely and accurately in order to

substantiate decisions, determinations, actions, and exceptions;

For areas of responsibility, develops and executes plans to monitor and

ensure legal, regulatory, procedural, and best-practices compliance

appropriate to area; Participates in intra-office audits and compliance

reviews; Provides effective supervision and management of area staff as

well as coordination of workload with other office staff and senior

leadership; includes managing time and leave requests, establishing (in

collaboration with the Executive Director and Senior Associate Director)

and administering routine performance evaluations; Performs other duties

as assigned by Executive Director and/or Senior Associate Director to

ensure effective continuity of operations

Percentage of time

25

Contact Information

Recruitment Contact

Contact Details

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name

Jenelle Handcox

Recruitment Contact Email

jenelle.handcox@uga.edu

Recruitment Contact Phone

Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. Do you possess a valid driver's license?
   • No Response
   • No
   • Yes

Applicant Documents

Required Documents

1. Resume/CV
2. Cover Letter
3. List of References with Contact Information

Optional Documents