Description

Are you a dynamic leader who thrives in a production-based environment that offers a platform for career growth?

As a Transaction Associate on the ATM Deployment and Installation Team (DIT), you will be part of a team that strives to enhance employee and vendor experience through managing ATM projects related to new installations, replacements, and temporary moves to accommodate real estate projects. The DIT Team is a part of the ATM Monitoring Group (AMG), which supports more than 15k ATMs by monitoring active technician dispatches and the overall health of the devices across the entire fleet. You will be part of a team of analysts that executes on the ATM projects listed above, as well as a liaison between support groups that help provide a pathway to resolution assistance. AMG partners with various teams, including Technology, Real Estate, third-party suppliers, and ATM hardware and Cash Supplier Management to maintain the Chase ATM fleet.

Job Responsibilities:

• Manage end‑to‑end ATM projects, including new installs, replacements, and temporary moves.
• Leverage advanced Smartsheet skills for dashboard development and reporting.
• Develop weekly and monthly reporting related to ATM project metrics.
• Support remote software loads and configuration with remote support teams.
• Drive continuous improvement initiatives to enhance data quality, reporting processes, and compliance.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree or higher from an accredited institution.
• +2 years of relevant experience using Smartsheet
• Strong background in Smartsheet development, design, and optimization
• Exceptional attention to detail and accuracy in data management and reporting.
• Excellent written and verbal communication skills.
• Ability to manage multiple assignments effectively in a fast-paced, deadline-driven environment.
• Proactive, adaptable, and able to work independently as well as collaboratively within a team.
• Highly proficient in Microsoft Excel, including advanced functions and data analysis tools.

Preferred Qualifications, Capabilities, and Skills:

• Knowledge of Smartsheet API development and Smartsheet automations
• Understanding of Tableau or Alteryx strongly preferred
• Experience with project management

About Us

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

\n Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.\n
\n
\n
\n
\n
\n Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.\n