Description

Overview

The 1 st Assistant Golf Professional is responsible for promoting the game of golf through leadership and an operational structure that provides a "first class" environment for our guests.

Experience Required

Must have at least three (3) years of head golf professional experience or an Assistant that has been working under a head golf professional for a minimum three (3) years

• High School Diploma or GED preferred

Essential Responsibilities

Club Management

• Assists the Director of Golf Ops with all Golf Shop, Outside Guest Services, Driving Range, and Cart Maintenance staff
• Provide a personable and professional golf environment that is highly focused on providing superior customer service at all times
• Work with assistant professionals to develop golf programs and services that foster a passion for golf, good sportsmanship, and commitment to our Club.

Golf Shop Operations

• Acts as Administrator for the Golf Shop POS System
• Ensure to provide the appropriate training to the staff
• Cover shift at Pro Shop as needed
• Coordinates activities of the Golf Shop personnel to assist in merchandise sales, tagging, and stocking
• Works with Assistant Golf Professionals to ensure the tee sheet is managed properly
• Handle and resolve customer complaints or issues when arises

Merchandising

• Works with the Merchandiser to assure the Golf Shop is well stocked with the appropriate amount of inventory.
• Assists the Merchandiser in the scheduling and processing of the quarterly physical inventory.
• This job description is not a complete list of specific duties, nor restricts management's right to assign or reassign duties and responsibilities to this job at any time

Skills

• Professional and effective verbal and written communication skills required. Must be able to adapt communication style to suit different audience
• Effective facilitation skills to facilitate a presentation
• Must have strong interpersonal skills
• Must be able to work under pressure in a fast paced environment
• Must be able to work with the diverse working environment such as age, cultures, languages, and genders
• Must have strong customer service skill. Previous experience in resolving customer complaints is highly desirable

SOCIAL SKILLS

• Must demonstrate a positive attitude at all times
• Must provide outstanding customer service to all internal and external customers

CERTIFICATIONS/LICENSES

• Must have a valid Driver's License
• Must have good standing PGA Certification

Working Conditions

• Must be able to work a flexible schedule including day, evening, weekdays, weekends and holiday based on the business needs
• Must be able to both indoors with A/C and outdoors
• General Office Equipment: printers, copiers, facsimile, laminating machine, shredders, PC (Windows, Microsoft Office suite)
• Golf Operation Equipment: Golf Carts, POS system, Cashier, GPS systems, Ball Pickers
• Must be able to stand, sit, bend, stretch, pull, and lift up to 50 lbs.

Benefits

• Medical, Dental, and Vision coverage
• Disability Insurance for added peace of mind
• Paid Time Off to rest and recharge
• Golfing privileges
• Supportive team environment and opportunities for growth