Description

Overview

Assists in administering daily golf operations, including sales, merchandise support, operating the POS system, managing handicap and tee sheet applications, and serving in roles such as ranger, starter, guest relations, outside service, or golf shop shifts. Supports a positive experience for members and guests while developing knowledge of golf club operations.

Experience Required

• Associate's degree (AA); or six months to one year related experience and/or training; or equivalent combination of education and experience.
• Current PGA/LGPA Membership.
• Ability to read and speak English is required.
• Knowledge of Microsoft Office applications.
• Experience with computerized POS and tee time system.
• Occasionally lifts up to 50 pounds.

Essential Responsibilities

• Assist in administering point of sale application revisions and needs related to green fee sales, merchandise sales, and member/guest billing.
• Coordinate with Accounting Departments on policy and procedure revisions, updates, and implementation.
• Reconcile daily tee sheets, perform check-in, and receive payments from members and guests.
• Resolve discrepancies including duplicate charges and over or under payment.
• Track force posts and no show charges as applicable.
• Promote all club golf activities.
• Assist in the creation of lesson plans and provide individual and group instruction.
• Maintain a clean, orderly, and well-stocked golf shop.
• Assist retail buyer with procurement and merchandising and support shop assistants with merchandising and sales.
• Prepare for golf outings including scorecards, cart labels, rules sheets, score sheets, format sheets, favors, pairing sheets, and hole assignments.
• Monitor members' scores, report handicapping to USGA, and bill members.
• Follow established opening and closing procedures.
• Assist with associate training.
• Incorporate safe work practices in job performance.
• Maintain regular and reliable attendance.
• Perform other duties as required.

Benefits

• Medical, Dental, and Vision coverage.
• 401(k) with employer match (19 years of age and older).
• Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria.