Description

Overview

Position Summary

The Restaurant Manager oversees all clubhouse food and beverage operations, including the main bar, lounge, and flexible banquet/dining space at a friendly, semi-private executive golf club. This role focuses on delivering welcoming, personalized service to members and guests in a relaxed, community-oriented environment. With a total of 905 member doors, the club serves a diverse membership that values approachable hospitality, exceptional food & drinks, and a fun atmosphere. The manager ensures efficient daily operations, strong financial results, and memorable experiences for members and guests.

The ideal candidate is a strong leader and creative thinker who thrives in a busy, casual environment, understands cost control, and actively identifies opportunities to increase revenue, including suggestions for upgrades and creative use of current resources.

Key Responsibilities

Leadership & Team Management

• Lead, schedule, train, and develop a team of service staff.

• Recruit and retain reliable team members who deliver friendly, efficient service.

• Conduct team meetings, ongoing training, and performance feedback.

• Promote a positive, team-oriented culture that matches the club's approachable, down-to-earth membership.

Member & Guest Experience

• Create a welcoming environment where members feel at home. Whether stopping in after a round of golf, enjoying the lounge, dinner in the dining room or attending an event.

• Provide friendly, attentive service tailored to a diverse membership that appreciates genuine hospitality.

• Manage reservations, events, banquets, and daily dining in the flexible space.

• Handle member feedback promptly and positively to maintain high satisfaction.

Operations & Compliance

• Oversee daily operations of the bar, lounge, and banquet/dining room.

• Maintain high standards for cleanliness, organization, and food/beverage quality.

• Ensure full compliance with food safety (ServSafe), alcohol service laws, and health regulations.

• Coordinate with the Club Chef on menu execution, daily specials, happy hour and high-volume service during peak golf times and events.

• Coordinate with Head Golf Pro on supporting golf operations food & beverage needs.

Financial Performance

• Control labor, food, and beverage costs while driving revenue through strong sales in the bar, lounge, and events.

• Devise additional streams of revenue with high profit margins through creative thinking.

• Monitor daily sales, inventory, and expenses to meet budget goals.

• Maximize banquet and meeting bookings as a key revenue source.

• Prepare daily/weekly/monthly reports on key performance indicators and review with Board Liaison as required.

Additional Duties

• Assist with club-wide events, member functions, and golf-related activities.

• Participate in Board meetings and contribute ideas to improve the clubhouse experience.

• Help maintain the casual, friendly atmosphere but also creates fun experiences for a cool club vibe.

Qualifications

• Experience: Minimum 3-5+ years of restaurant or clubhouse management experience, preferably in casual/semi-casual dining, golf clubs, or high-volume venues. Experience identifying and implementing revenue-growth ideas is a strong plus.

• Education: Hospitality or business-related degree preferred, but relevant hands-on experience is highly valued.

• Certifications: ServSafe Food Manager and responsible alcohol service (TIPS or equivalent) required.

• Availability: Schedule may include evenings, weekends, and holidays to match golf and event schedules.

Requirements

• Strong leadership and people-management skills.

• Experience managing a bar/lounge and multi-purpose event/dining space.

• Friendly, energetic, and relatable personality that fits our club culture.

• Solid understanding of cost control, P&L management, and creative revenue generation.

• Proficiency with POS systems, KPI reports and Microsoft Office.

• Forward-thinking mindset with the ability to evaluate and propose operational/physical improvements to the clubhouse.

• Ability to remain calm and effective in a fast-paced environment.

• Genuine passion for hospitality and working with a diverse membership.

To Apply or Inquire:

Send resume to secretary@crosscreekfl.com