Description

Overview
Eau Claire Golf & Country Club is excited to announce an exceptional opportunity for a Golf Shop Associate. Qualified candidates will demonstrate strong communication skills, professionalism, and a commitment to delivering outstanding service in a collaborative golf operations environment.

We are currently hiring, with anticipated start dates between mid-April and mid-May based on seasonal scheduling.

Essential Duties and Responsibilities:

• Works closely with Golf Professionals to check in members and guests and address questions or concerns.
• Communicates regularly with staff to coordinate tee times, course flow, and pace-of-play solutions.
• Assists members and guests with merchandise purchases and golf-related services through clear, helpful communication.
• Engages with members to understand their needs and offers thoughtful recommendations.
• Shares observations and suggestions with Golf Professionals to improve service and operations.
• Contributes to the organization of the golf shop and stock room while coordinating needs with teammates.
• Assists with junior golf programs by communicating expectations and supporting positive experiences.
• Participates in discussions regarding shop presentation, inventory needs, and service improvements.
• Helps maintain a clean, organized, and welcoming golf shop environment.
• Communicates issues, opportunities, and feedback to supervisors in a timely manner.
• Performs additional duties as assigned to support team success.

Role Impact:
The Golf Shop Associate serves as a key communication link between members, guests, and the golf operations team. Through strong interpersonal skills and problem-solving conversations, this role helps create a positive, efficient, and memorable golf shop experience.

Physical Requirements and Work Conditions:

• Ability to lift up to 40 lbs. to waist height.
• Ability to bend, kneel, and stoop as needed.
• Ability to work in varying temperatures.
• Ability to stand for extended periods.
• Ability to perform repetitive motions, including computer entry.
• Ability to safely operate a golf cart.
• Normal vision and hearing required.

Knowledge, Skills, and Abilities:

• Strong verbal communication and interpersonal skills.
• Ability to discuss challenges and work collaboratively toward solutions.
• Confidence interacting with members, guests, and teammates.
• Willingness to share ideas and provide constructive input.
• Customer-focused mindset.
• Professional appearance and demeanor.
• Dependable availability during the golf season.