Description

Overview

The Golf Shop Attendant offers friendly and expedient service to guests and assists the golf professional staff with golf shop operations, merchandise sales, and other golf-related activities.

Experience Required

• Must have a friendly and positive personality
• Must have strong communication and interpersonal skills
• Must have basic computer skills
• Must be able to multitask and be self-directed
• Must be dependable, reliable, flexible, and have a strong work ethic
• Must be able to obtain a PIC liquor card
• Customer service experience preferred
• Knowledge about the game of golf preferred

Essential Responsibilities

• Process customer reservations for guests of the golf course
• Provide customer service to arriving guests to help expedite the check-in process
• Provide information about events, specials, and other property details to guests
• Arrange and display golf shop inventory as necessary and directed
• Collect green and cart fees and other revenue from guests and process transactions in the POS system
• Issue receipts for guest purchases
• Answer the phone and take messages for staff or guests
• Assist in packing and unpacking inventory and golf operations supplies
• Assist in reconciliation of cash and accounts receivable charges to the daily register at closing
• Assist with inventory as directed
• Assist with cart set up and cleanliness and ready carts for next guests during the day
• Perform related duties as assigned by supervisor or manager