Description

Colonial Country Club in Fort Myers, Florida, is pleased to announce an excellent career opportunity for a Full-Time Golf Shop Merchandise Manager! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Job Summary

Responsible for the overall retail operation of the Golf Pro Shop.

Job Responsibilities:

• Work with Area Retail Manager on "open to buy" and buying strategies.
• Assist with annual budget development.
• Compile and monitor daily and monthly sales forecast reports.
• Receive, price, and enter merchandise in POS system accurately and punctually.
• Process all merchandise related invoices.
• Maintain effective stock levels appropriate for all seasons.
• Promote and sell merchandise while providing superior member and guest service.
• Develop and execute events according to the annual promotional calendar.
• Plan, promote, and market trunk shows, demo days, and seasonal sales.
• Manage the special-order program utilizing the Golf Genius Golf Shop Manager Platform.
• Maintain the merchandise in attractive, organized, displays frequently updating to keep a fresh look.
• Maintain accurate inventory counts and performs monthly physical inventory.
• Ensure stockroom and merchandise storage areas are clean and organized so that items are easy to locate.
• Work closely with the accounting office on accounts receivable and accounts payable issues.
• Resolve merchandise related issues with customers and vendors.
• Develop and conduct ongoing product and procedures training programs and materials.
• Maintain a current vendor list.
• Assist in the selection and procurement of products for tournaments and staff uniforms.
• Support golf staff with daily golf shop operations as needed.
• Assists with Tennis shop appearance and merchandise selection.

Job Knowledge, Core Competencies and Expectations:

• Able to manage all aspects of Golf Pro Shop and retail merchandising program.
• Jonas POS / Inventory, Golf Genius Golf Shop Manager
• Excel / Microsoft Outlook / Canva or similar
• Strong attention to detail and organizational skills.
• Specialize in customer service and interpersonal skills.

Education and/or Experience:

• Certificate from college, technical school or accredited facility
• Three to five years related experience in golf retail merchandising.

Physical Demands and Work Environment:

• Able to meet and perform the physical requirements and to work effectively in an environment which is typical of this position.
• Frequent lifting, bending, climbing, stooping and pulling.
• Continuous standing and walking.

Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical, Dental, and Vision coverage
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Time Off - Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional - Eligibility for Bonuses, Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.