Description

The Club at The Dunes of Naples located in Naples, Florida, is pleased to announce an excellent career opportunity for a part-time Host! We are seeking a driven individual who is eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management.

Role Type:

Seasonal (Position will last 6 months or less)

Compensation:

$16.00 per hour

Summary:

Ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Hosts receive and seat guests at the restaurant facility, while ensuring that guests are given friendly, attentive and efficient service in the dining room. Beginners are welcome - while at least a few months experience is preferred, it is not required for the position. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience, camaraderie, and dining room management.

Schedule:

Works extended hours during golf and holiday seasons. Works weekends and holidays.

Key Responsibilities:

• Welcomes each guest with a friendly greeting and escorts them to their assigned table.
• Seats guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
• Assigns opening and closing side duties and supervises side work; ensures completed setups of all stations before service staff departure.
• Assists with side work and helps service staff with bussing tables and taking cocktail orders.
• Maintains reservation book, takes incoming telephone calls, and notes reservations and special requests by guests.
• Retains knowledge of all menu items, prices, and general service procedures.
• Maintains standards of appearance and cleanliness in all service areas.
• Remains visible on the dining room floor and is easily accessible to guests, staff, and management.
• Checks all tables before service to ensure proper settings.
• Communicates guest requests and concerns to the department manager.
• Incorporates safe work practices in job performance.
• Maintains regular and reliable attendance.
• Performs other duties as required by supervisor.

This job description is not an exclusive or exhaustive list of all job functions that an associate in this position may be asked to perform from time to time.

Knowledge/Skill:

• Ability to read and speak English may be required to perform the duties of the job.
• Knowledge of Microsoft Office applications.
• Knowledge of point of sale (POS) system.
• Familiarity with OpenTable is a plus.

Education and Experience:

• One year of experience required.

Certificates/Licenses:

• Must complete Alcohol Awareness Training.

Physical Requirements:

The employee is regularly required to stand, walk, talk, and listen. The employee must be able to regularly lift up to ten pounds. While performing the duties of this job, the employee is occasionally required to reach with arms and hands, use hands, taste, smell, climb, balance, stoop, kneel, crouch, or crawl.

Environment/Noise:

Noise level is moderate.

Benefits & Other Compensation:

This position includes eligibility for the following benefits, subject to applicable plan terms:

• Healthcare Benefits - Medical (if determined by the ACA measurement)
• Retirement Benefits - 401(k) with employer match (19 years of age and older)
• Additional Compensation - Eligibility for Service Charge, Employee Meals

Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company's discretion.

About Troon:

Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world's largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45+ states and 27+ countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.