Description

At First Tee – Sandhills, we’re building game changers. We are a youth development organization that enables kids to build the strength of character that empowers them through a lifetime of new challenges. By seamlessly integrating the game of golf with a life skills curriculum, we create active learning experiences that build inner strength, self-confidence, and resilience that kids can carry to everything they do.

Position Summary

This is a full-time, hands-on role responsible for coordinating the planning, logistics, and day-to-day operations of youth programs across the First Tee – Sandhills service area (Cumberland, Harnett, Hoke, Moore & Lee Counties). This individual is a skilled, self-directed professional who takes ownership of delivering high-quality program experiences by managing program administration, supporting participant and family communication, and maintaining program resources. 

This role also serves as a Lead Coach, delivering First Tee programming and fostering positive relationships with participants, families, volunteers, and community partners.

Driven by a genuine passion for youth development, this person will champion the First Tee mission and serve as a visible, trusted representative of the organization in the community.

Duties & Responsibilities

Program Support

Develop a working proficiency in Salesforce, our CRM platform, managing participant data, registration tracking, and program reporting with accuracy and consistency
Own and manage the end-to-end registration experience for families and volunteers, including platform maintenance and ensuring all participant registrations are completed accurately and on time
Serve as the primary point of contact for parents and guardians regarding online registration, program questions, and schedule changes
In conjunction with the School & Partner Program Coordinator, execute program logistics and on-site delivery at school and community partner locations.
Manage the preparation, distribution, and quality maintenance of all program-related equipment and collateral, including end-of-season clean up and breakdown 
In collaboration with the Operations Intern, oversee the Equipment Donation Program, Participant Equipment Loan Program, and resale of donated goods.
In coordination with the program team, own the building, distribution, and analysis of seasonal program surveys; compile and deliver post-survey reports that translate findings into actionable insights. 
Actively engage in coach meetings and trainings to stay current and lead implementation of best practices for program activities, games, and themes
Maintain and update Constant Contact on a bi-weekly basis to ensure accurate and current household and prospect records

Coaching

Commit to ongoing growth as a First Tee coach, including completion of Level 1 & 2 coach training within the first 12 months
Execute First Tee curriculum with fidelity and skill, incorporating golf instruction that engages and challenges youth participants
Cultivate a welcoming, safe, and inclusive environment where all participants feel engaged, supported, and empowered to grow
During fall and spring programs, lead a minimum of three (3) classes, including but not limited to, Green Grass, Swing Fore Success, and PE programs; own attendance and performance recordkeeping for participants, ensuring data is accurate and up to date
Model professionalism and accountability by beginning and ending all scheduled programs on time
Partner with school and youth-serving personnel to ensure seamless delivery of First Tee programming
Take an active leadership role in summer outdoor camp operations
Maintain continuing education through SafeSport Training and First Tee University

Organizational Support & Engagement

Support First Tee - Sandhills staff and volunteers with the planning and execution of fundraising and community engagement initiatives.
Represent First Tee – Sandhills at chapter special events including, but not limited to, fundraisers, tournaments, community outreach, and partner and school events
Build relationships across the First Tee network, actively exchanging best practices and contributing to a culture of continuous improvement
Serve as a skilled ambassador for First Tee – Sandhills in community settings, upholding and advancing the organization’s brand voice and guidelines

Additional Areas for Review 

TYGA Sandhills 

Schedule 6 - 8 Summer One Day events in coordination with Sandhills area facilities
Prepare Facility Contracts and Finalize event details for each date/location
Coordinate event details with TYGA liaison to ensure website landing page is accurate
Recruit and schedule rules officials
Work with TYGA liaison to finalize tee times; distribute pre-event emails to parents and participants
In coordination with PGM Summer Intern, oversee all day of event operations
Opportunity to expand program to Spring/Fall/Winter events as well as two day events

Sandhills Summer League 

Schedule Summer League Events in coordination with Sandhills area facilities
Prepare Facility Contracts and Finalize event details for each date/location
In coordination with PGM Summer Intern, plan and organize League Goals and Operations 
In coordination with PGM Summer Intern, oversee all day of League Play 

Curriculum & Program Advancement

Creates additional opportunities for participants to engage in beyond LSE classes (ie. Physical Fitness, Mentoring, Guest Speakers, College Tours, etc.) 
Develops Opportunities to enhance Parent Engagement in Chapter Activities (ie. Orientations, Parent/Child Events, Family Gatherings, etc.) 
Develops and Executes a plan to increase Teen Engagement across all chapter opportunities (ie. Program Registration & Attendance, National Opportunity Applications, Continued Education beyond the Course, Junior Coaching, Giving Back, etc.) 
Manages the National Participant Opportunity application process including event promotion, parent meetings, interviews, etc. 
In conjunction with Level 3 Coaches, plans and oversees the ACE Program 

Requirements

Minimum Requirements

Associate’s degree from an accredited college
Prior experience working with youth, athletics, or a related field
Proficient computer skills in Microsoft Office and Google Drive; database experience a plus
Successfully pass a criminal background check
Possess a valid Driver’s License and reliable personal transportation, as schedules could require commutes across the chapter’s service area
Lift up to 25lbs and work in variable outdoor weather conditions for up to four (4) hours at a time
Must be able to work between the hours of 2pm–7pm at least three days per week
Able to work evenings and weekends as needed 
This role requires regular presence both at program locations (within the chapter’s five-county service area) and in our Southern Pines administrative office. Time split will vary based on seasonal program schedules and organizational needs.

Preferred Qualifications

Bachelor’s Degree, preferably in sports management, education, recreation, or a related field
Exceptional written and verbal communication, interpersonal relations, and organizational skills
Knowledge of the game of golf, rules, and etiquette
Demonstrated experience in youth development with measurable program outcomes
Active in First Tee Coach or Program Director training track
Ability to travel to meet with partner organizations, schools, trainings, chapter, and network events as required
Proven ability to manage multiple priorities with strong time management skills and personal accountability