Description

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Through our One LSC Philosophy, we deliver excellent and uniform customer service, providing consistent information, and uniformly helping every student regardless of physical location, modality, college, campus, center, or medium.

This commitment supports Lone Star College System's strategic goals:

1. Opportunity through financial resilience
2. Leading in academic excellence
3. Strength in culture and talent development
4. Connections through bridges of prosperity

Great Colleges to Work For

Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-Tomball

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu .

Founded in 1988, Lone Star College-Tomball is the third-oldest college at LSCS. LSC-Tomball offers a wide range of academic and workforce programs and is a leading college in the health sciences. LSC-Tomball is the founding college of the lifePATH'program, a four-year degree for adults with cognitive disabilities. LSC-Tomball enjoys a joint library partnership with Harris County Public Library and an early college high school with the Tomball Independent School District.

The address is 30555 Tomball Parkway, Tomball, TX 77375. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE:

Under general supervision, the Specialist III, Honors and International Education performs advanced and standard administrative duties. Generally reports to a Manager-level position and provides specialized daily operations management for the HIE campus office (Honors and/or Global Scholars). Activities include specialized support for director, students, and faculty at the campus-level, as well as collaborating with the system-wide HIE staff team and proactively contributing to a service-oriented environment.

ESSENTIAL JOB FUNCTIONS:

1. Serves as first contact in the HIE campus center for all students, as well as internal and external visitors; assists students by handling their requests and providing routine information
2. Scans mail, arranges in priority order, and distributes to one or more managers
3. Screens calls for managers and responds to routine questions; answers all inbound calls and trouble shoots HIE Center to resolve student inquiries regarding the admissions process, advising info, registration requirements, and business functions, as well as general inquires
4. Performs accurate data entry using custom SharePoint database modules (application, roster, scholarship, budget, travel and conference), including adding/dropping new students in the system and correctly registering their classes and campus-level processing and tracking of program applications and scholarships; runs regular reports to ensure accuracy
5. Schedules tentative appointments for approval by manager, makes routine travel arrangements; may schedule group meetings and assist with set-up; maintains campus events and SharePoint project calendars
6. Collaborates with college staff and administrators to address and provide a wide variety of assistance to students to promote recruitment, admissions and enrollment
7. Maintains HIE space, including requesting equipment repair, as well as stocking, organizing and maintaining supplies; Responsible for safety and maintenance of own equipment; may control or disburse petty cash or monitor expenses charged against department accounts
8. Promotes communication, program awareness and opportunities that the division provides
9. Assists with the preparation of events including catalogs/flyers, promotional items, job aides, maps, room notices, etc. and may attend events to assist and/or inform the students and the community of LSC programs
10. Coordinates with other administrative, maintenance, or clerical employees in own department or throughout the college to accomplish such routine activities as ordering supplies, obtaining approvals, and collecting standard forms
11. May collect data and perform basic mathematical calculations, including assisting with budget documents and records
12. Contacts prospective students during peak registration and before each enrollment period starts to provide assistance with the enrollment process through phone calls or emails and includes registering students for classes
13. Assists in scheduling and inputting classes and/or preparing instructor classroom and project materials
14. With supervisors approval, responsible for supporting the System-wide HIE staff member working group for collaborative Professional Development, cross-functionality, and general coverage
15. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES:

• Strong oral and written communication skills
• Excellent customer service skills
• Strong attention to detail
• Proficiency with common office software (i.e. Outlook, Microsoft Word, Excel, PowerPoint). Ability to learn and use SharePoint.
• Ability to use and learn department database to enter, track, and maintain student and financial data, as well as budget modules. Some interpretation of information required.
• Ability to work on multiple projects
• Ability to multi-task and prioritize work assignments
• Ability to maintain confidentiality

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High School Diploma or GED and at least 3 years of experience, or an equivalent combination of education and experience

Salary

Hiring salary range is $33,540 - $38,571

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on `My Activities at the top of the page. Under My Cover Letters and Attachments you will click on `Add Attachment. Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply

ALL APPLICANTS MUST APPLY ONLINE ONLY

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are long term postings. To ensure you are receiving notifications on your application(s), you will need to opt into receiving system-generated notifications on your applicant profile.

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.