Description

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Surety Client Manager at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

Applicants must be within driving distance to our Ridgeland, MS office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As a Surety Client Manager, you will:

• Develop and maintain relationships with clients, brokers, and other stakeholders in the surety industry.
• Manage a portfolio of key accounts, ensuring high levels of client satisfaction and retention.
• Assess client needs and provide tailored surety bond solutions, including contract bonds, commercial bonds, and other related products.
• Prepare and present proposals, including pricing and terms, to clients.
• Collaborate with underwriters to evaluate risk, negotiate terms, and secure bond approvals.
• Monitor and manage existing accounts, ensuring timely renewals and addressing any issues that arise.
• Conduct regular reviews of client accounts to identify opportunities for growth and improvement.
• Lead and mentor junior account managers and support staff, fostering a collaborative and high-performance team environment.
• Stay informed about industry trends, regulations, and competitive landscape to provide informed advice to clients.
• Assist in the development of marketing strategies to promote surety services.
• Provide training and support to junior staff as needed.
• Prepare and present reports and presentations to clients and internal stakeholders.
• Maintain proper communication and build effective relationships with clients and companies.
• Assist in gathering and organizing client information for bond requests and aid in the preparation of documentation for the underwriting process.
• Collaborate with cross-functional teams to ensure timely and accurate processing of bond requests.
• Provide administrative support, including maintaining client records and managing correspondence.
• Assist in monitoring bond portfolios and preparing status reports.
• Participate in training programs to enhance knowledge and skills in surety bond management.

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Bachelor's degree in finance, business, Risk Management, or a related field preferred.
• Minimum of 3 years of experience in surety, insurance, or a related field.
• Strong understanding of surety bonds and underwriting processes.
• Proven track record of managing large accounts and driving revenue growth.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite and experience with CRM software.
• Experience in the construction and commercial surety sectors.
• Strong knowledge of customer relationships, agency, and learning management systems (CRM, AMS, LMS), such as
• Sagitta, ImageRight, Applied/Epic, Salesforce preferred.
• Proficiency in MS Office Suite, particularly MS PowerPoint and MS Excel.
• Must have Property & Casualty license
• Professional designations are preferred, such as CPCU, AFSB, or similar

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/marsh_mma
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#MMASE